PERSONAL INFORMATION
Gender	Female
Date of Birth	26th October 1993
Martial Status	Single
Health	Excellent
Email	Lebichtram2610@gmail.com
Hobbies	Free tour guide, Traveling, jogging, helping others

EDUCATION QUALIFICATION
2012- 2016  · Degree:	HO CHI MINH CITY UNIVERSITY OF TECHNOLOGY (HUTECH) Bachelor in Hospitality Management  Course Duration:  4 years
· Diploma	nguyen cong tru high School, HCM City

Foreign language:	Listen and Speaking (English): Good TOEIC: 725
Computer Proficient:	Word (Good), Excel(Good), SEO (basic), Microsoft Word, PowerPoint, Internet, E-mail
Video Introduce myself:	https://www.youtube.com/watch?v=8EIpjJ1PxJ4

WORK EXPERIENCE
· June 2013 – December 2013	Reservation at Riverside Café Restaurant
· March 2014 – March 2015	Receptionist at Mismo Hotel
· March 2016 – June 2016	Receptionist at Majestic Hotel, District 1 1. I have a knowledge of introducing products and services to customer ( Food & Beverage, room type, room rate, amenities) 2. Good communication skills, both verbal and written 3. Good dealing with customer 4. Takes and upsell room service orders 5. Proficient with upselling products and handling complaints 6. Dispatches delivery, security, banquets, engineering, housekeeping and others via two-way radio and telephone 7. Work closely with other departments in hotel to maintain the highest standards of service to your guests

SKILLS

+Excellent communication +Helpful and attentive +Neat appearance, pleasant voice and good disposition +Be fully conversant with the Front Office computer system +Willingness to work hard and make a positive contribution

CAREER OBJECTIVE

+To gain a broad base of knowledge in Sale (upselling) and Hospitality

+To meet customer needs

+To widen the knowledge of managing finances of the company

+Find out which products will sell best

Hopefully your new position if I’m lucky